Privacy Policy

SB Build Essex is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or contact us.

Who We Are

SB Build Essex
Roofing & property services across Essex and surrounding areas.
Phone: 07508 277134

What Information We Collect

We may collect and process the following information:

• Name
• Phone number
• Email address
• Property location
• Photos or videos you send us (e.g. via WhatsApp)
• Details about your enquiry or roofing requirements

How We Collect Your Information

Your information may be collected when you:

• Fill in a contact or quote form on our website
• Call or message us directly
• Contact us via WhatsApp
• Email us
• Browse our website (basic analytics only)

How We Use Your Information

We use your personal information to:

• Respond to enquiries and provide quotes
• Arrange site visits and consultations
• Deliver our services
• Communicate about your project
• Improve our website and services

We do not sell, rent, or share your personal data with third parties for marketing purposes.

WhatsApp & Communication

If you contact us via WhatsApp, messages and images are handled in accordance with WhatsApp’s own privacy policy. We only use the information you send to respond to your enquiry and provide roofing advice or quotes.

Cookies

Our website may use cookies to improve user experience and understand how visitors use our site. Cookies help us analyse traffic but do not personally identify you.

You can control or disable cookies through your browser settings at any time.

Data Storage & Security

We take appropriate measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data where applicable
• Withdraw consent at any time

To exercise these rights, please contact us using the details above.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Last updated: January 2026